We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good item, solid and decent.
It took a little but got everything right, and the price Q worth it, the arrows at Q tested HJ are so fragile, only enrroscar QA tip not out.
Loved the product!!!
Great product as described, great packaging no issues. Recommended store and product :) many thanks.
Great bow for price. Arrows included are sensitive and for target practise only. Not for shooting wood or harder.
Bow is simple but works good. Bow assembling is simple. Shooting with this bow is interesting.
The product reached my hand smoothly. Very easy to install. I haven't tested yet. There was no tax. Seller answer good questions.
every thing as described!!
Very happy with product, good quality, fast shipping to chile, thanks.
Look bursa inegole came to 30 40 days I am begendim my first arrow I received this 40lbs I think the hardness is good if it is 55 or 60 lbs but I recommend those who will get my shopping for it by now very good for the start Level 5 arrows and I bought 1 bow I haven't tried yet I installed it and the hardness went to my hobby I'm getting everything from the inside to the key that took it away I collected it immaculate without tools I think you can ask magaza who has a question I think they are very interested. (I wouldn't be so obnoxious if my father was financial but if he had finished like my problem it was so happy I didn't get laid)
the parcel did not arrive, but I got the money back. Thank you
good quality bow, for that price excellent bow I recommend
Excellent. As in AD
Delivered everything that was promised in great condition
All right with the bow the arrows need be glued.
Delivered very fast. The bow looks good.
Very fast delivery. I 've already tried it and it's going very well. To start or as entertainment is perfect.
Excellent High quality strong beautiful bow works Excellent.It is highly recommended
The product arrived in good conditions. Good store!
Arrows look bad quality