We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The product is symmetrical, black quality, factory sharpening is enough for use, at this price is an ideal option.
Excellent store, responsive, very high quality products, definitely recommend. I plan to take the same tips.
The tip looks like in the picture, the ball expansion is half in half, it is on the threaded connection, inside the cavity. In the ball, 3 holes are drilled from the tip, the picture is poorly visible.
Great. Everything was tracked. Durable
Delivery is almost a month. Small. neat. in the arrow are screwed as relatives. in the case did not try .. it is closer to the summer... quite satisfied ....
Good item and good store
Good tips. On the arrow hold well. Only too small. On the arrows musen carbon 350 is better because the arrows diameter is smaller. Ideally, the threaded part should be like the native tips. Maybe the other arrows are better suited. I add a photo on the arrows on the left 500 on the right 350.
Everything is fine! Thank you. I recommend!
Less than it seems in the photo, on this 4 stars, the diameter of the boom is 9mm and the tip is 7mm, sent quickly.
Everything is fine, there are no questions and complaints!
Really liked. I'll order more.
Everything matches. Steel is solid, sharpened with difficulty, its sharpening is not very. Quality is satisfied. I will test-i will add.
The product is satisfied with the quality of the eye good a little greased with oil this is also a plus after checking i add a review came quickly advise the store
The store itself extends the protection, the delivery is sooo long.
Really liked. Sharp. The sizes are accurate. Thanks to the store.