We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good Packing , Apparently Good Product , ( Needs to be Oiled inside) BUT The 2 Fixation BOLTS on Description are NOT Delivered (See Photo !?) = STILL TO BE TESTED !
Bcp of adjustment possible, beautiful quality
Came very quickly! Everything is included as it is written, the store is well done!!!!
The product corresponds to the description.
Delivery fast-two weeks. Packed in bags and in a common box. Everything seems to be intact. The bed of a sufficiently thick sheet of metal, all in appearance smooth and neat. Hexagon in the kit. The only thing there is no guidance, even schematics, if you do not know, then guess what to twist for a long time. In the work has not tried yet, but the appearance is still good. If anything, i will add after application. Seller many thanks for the fast delivery!!
Everything came in a box of course mint, but not the box ordered. The photo does not spread all as a picture. Fully consistent. I advise you to order.
It was fast. Quality is good, all its functions performs
The order is satisfied, thanks to the store.
Came on time. I haven't tried the case yet. How to check. Sign off. The producer is excellent
Fast shipping. There are some comments on the fabrication in terms of the precision of the sheet bending, so you will have to get a little excited with the setting of the axes of the installation of arrows and feathers. The magnets on which the holder is attached are recessed to different depths, so there is a small skew on the plane of the fit of the holder. Need a little refinement. In general, for their money, the device is a worker. I think you can put a foursome. Seller recommend!
As in the pharmacy :-)
Super fast super high quality. Prodovets well done
The product is quite perfect - delivery faster than expected with nothing to say - the materials are in line on what I expected to get. The possibility of tuning is really positive - and the magnet to fix the feather clamp are strong enough to fix but not to become difficult to adjust - the only doubt is about the mechanism to rotate the arrow which could be improved
Expected that the quality will be better, the upper magnet is partially failed (keeps worse than the lower), the parts of the device are not polished, all rough, clear fixation on the device for the position of the boom is not, the adjustment is not particularly helpful, magnets are weak, the plates of the pen holder are not even (arc) (had to rule), The feeling that all the elements were in use scratched and in glue. Purchase is not very satisfied. On delivery there are no problems, everything was quickly and everything was tracked, here the store is well done, other goods from this seller are also good without complaints.